Fire and EMS Services
Performance Management

Ensure response time compliance
Improve patient care record quality
Implement comprehensive personnel evaluations
Monitor training progress
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Trusted By

ACFD
Camp Parks
County EMS
Redmond
SRVFD

Maintaining a high level of performance improvement in Fire and EMS is difficult.

FireGauge automates and streamlines your entire performance management process. From automated rules-based PCR analysis to workflow-driven evaluations and real-time compliance tracking, FireGauge gives you back time while ensuring nothing falls through the cracks.

dashboard

Metrics Dashboard

  • Brings together key compliance factors across EMS/CAD/RMS/Training/Asset systems in one place
  • No more switching between systems throughout your day
  • Data filtering based on your agency's chain of command
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medical_information

PCR Quality Improvement

  • Automated review of every patient care report against your protocols
  • Streamline workflows from review to feedback to improvement
  • Monitor agency-wide trends and individual performance in real-time
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e911_emergency

Response Compliance

  • Monitor response time intervals (Turnout, Travel, Total Response, Transport) configured to your agency's exact standards
  • Drill down from department-wide trends to unit-level performance to individual incidents in seconds
  • Real-time incident report completion tracking
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rubric

Performance Evaluations

  • Automated workflow routing based upon organizational chart
  • Role-specific evaluations and performance criteria
  • Flexible automated scheduling options
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assignment

Training Management

  • Consolidated training data from all systems
  • Historical training records in one location
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analytics

Analytics & Reporting

  • Automated data integration from CAD, RMS, PCR, and more
  • Single unified data model across all agency operations
  • Eliminate manual data aggregation
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dashboardMetrics Dashboard

High-level overview of performance and compliance across agency

  • Brings together key compliance factors across EMS/CAD/RMS/Training systems in one place
  • Each metric simplified to a single compliance indicator
  • Critical areas of concern highlighted immediately
  • Supervisors see only their teams and direct reports
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medical_informationPCR Quality Improvement

Automated review system with customizable scoring algorithms

  • Automated review of every patient care report against your protocols
  • Unbiased, blinded reviews eliminate inconsistency
  • Transform scattered data into actionable quality improvement initiatives
  • Prioritize high-acuity calls for immediate medical director review
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e911_emergencyResponse Compliance

Monitor response time compliance and incident report completions

  • Monitor response time intervals (Turnout, Travel, Total Response, Transport) configured to your agency's exact standards
  • Multi-level drill-down from trends to individual incidents
  • Complete incident visibility: routes, timestamps, and narratives
  • Track incomplete incident reports to ensure nothing falls through the cracks
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rubricPerformance Evaluations

Comprehensive role-based evaluation system for all personnel

  • Eliminate paperwork and manual administration of evaluation process
  • Position-specific forms to assess competencies that actually matter for each role
  • Integration with shift schedule to automate evaluation creation and assignment
  • Monitor agency-wide performance trends from a single dashboard
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assignmentTraining Management

Complete training and certification tracking system

  • Consolidated training data from all systems
  • Automated expiration and deadline alerts
  • Role-based access aligned with your chain of command
  • Historical training records in one location
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analyticsAnalytics & Reporting

Unified analytics for modern Fire & EMS agencies

  • Automated data integration from CAD, RMS, PCR, and more
  • Deep incident analysis across all relevant dimensions
  • Contract compliance reporting ready when you need it
  • Single source of truth eliminates conflicting data from multiple systems
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Integrations

Eliminate data silos. FireGauge connects with leading Fire and EMS platforms, automatically pulling all your critical data into one place.

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