Modules

dashboardMetrics Dashboard

Your entire agency's performance, at a glance

Managing a fire or EMS agency means staying on top of countless moving parts—response times, incident reports, training compliance, PCR quality, performance evaluations, and more. But when critical data lives in separate systems, monitoring performance becomes a daily obstacle course.

FireGauge changes everything.

The FireGauge Metrics Dashboard aggregates data from your CAD, RMS, Staffing, PCR, Training, and Resource & Asset systems into a unified data model built around your agency's chain of command. Every supervisor sees exactly what they need to see—their teams, their metrics, their responsibilities—with no access to information outside their scope.

• Brings together key compliance factors across EMS/CAD/RMS/Training systems in one place
• Each metric simplified to a single compliance indicator
• Critical areas of concern highlighted immediately
• Supervisors see only their teams and direct reports

medical_informationPCR Quality Improvement

Smart Review. Faster Feedback. Better Patient Care.

FireGauge PCR Quality Improvement module transforms your Continuous Quality Improvement process from reactive to proactive. Powered by automated rules and customized to your agency's specific protocols, this module analyzes every patient care report with precision—catching errors, ensuring compliance, and identifying opportunities for improvement that manual reviews might miss.

Define your agency-specific criteria based on local policies, procedures, and treatment guidelines. FireGauge learns your standards and automatically evaluates treatment guideline adherence, documentation quality, and billing compliance across all PCRs. Automated review queues prioritize what matters most. High-acuity calls—cardiac arrests, STEMIs, strokes, and trauma—get immediate attention, while general medical and non-patient contacts flow through appropriate channels. Critical issues escalate directly to your Medical Director or EMS Division for timely intervention.

• Automated review of every patient care report against your protocols
• Unbiased, blinded reviews eliminate inconsistency
• Transform scattered data into actionable quality improvement initiatives
• Prioritize high-acuity calls for immediate medical director review

e911_emergencyResponse Compliance

One Dashboard. Complete Visibility. Zero Guesswork.

FireGauge Response Compliance module consolidates data from your CAD and RMS systems into a single, intelligent dashboard designed specifically for fire supervisors. Know exactly where your team stands on response time compliance and incident reporting—no spreadsheets, no guesswork, no delays.

• Prioritize with confidence – Dashboard metrics instantly highlight where compliance is lagging, so you can focus on what needs attention most
• Take action faster – Drill down from department-wide trends to unit-level performance to individual incidents in seconds
• Stay ahead of compliance – Monitor response time intervals (Turnout, Travel, Total Response, Transport) configured to your agency's exact standards
• Keep reports on track – Track incomplete incident reports across shifts and 90-day periods to ensure nothing falls through the cracks

rubricPerformance Evaluations

Comprehensive role-based evaluation system for all personnel

FireGauge's Performance Evaluation Module digitizes and automates your entire performance review process, giving you real-time insights into crew readiness while eliminating administrative headaches. From probationary firefighters to seasoned officers, track development, identify training needs, and ensure every team member meets your agency's standards.

Start with your existing evaluation forms/criteria or choose from proven templates used by fire agencies nationwide. FireGauge adapts to your current processes—no need to reinvent the wheel. Evaluations flow automatically through your chain of command based on your organizational chart. The right supervisor gets the right evaluation at the right time, every time.

Set evaluation frequencies that match your needs: daily check-ins for probationary firefighters, quarterly reviews during promotional periods, or annual assessments for your full roster. FireGauge adjusts to your agency's rhythm.For probationary personnel, evaluations automatically route to the officer they're assigned to that shift. Officers can also create manual evaluations when situations warrant—FireGauge prevents duplicates automatically.

• Eliminate paperwork and manual administration of evaluation process
• Position-specific forms to assess competencies that actually matter for each role
• Integration with shift schedule to automate evaluation creation and assignment
• Monitor agency-wide performance trends from a single dashboard

assignmentTraining Management

Keep Your Team Certified, Compliant, and Ready

FireGauge automatically imports and consolidates data from all your agency's training platforms, giving you a single source of truth for continuing education, certifications, and course completions.Built around your agency's structure, FireGauge ensures supervisors see exactly what they need—nothing more, nothing less. Every leader has real-time access to their direct reports' training status without compromising data security.

Don't let certifications expire or training deadlines slip through the cracks. Automated notifications keep supervisors informed about upcoming expirations and overdue assignments, so your team stays mission-ready.

• Consolidated training data from all systems
• Automated expiration and deadline alerts
• Role-based access aligned with your chain of command
• Historical training records in one location

analyticsAnalytics & Reporting

Unified analytics for modern Fire & EMS agencies

Stop toggling between multiple systems to answer basic questions. FireGauge's integrated data model automatically aggregates information across your entire operation, delivering role-based reporting that respects your chain of command while giving supervisors instant visibility into their teams' performance.

FireGauge brings together data from all your operational systems into one powerful reporting platform. Track compliance, analyze incidents, monitor training, and manage EMS requirements—all configured to match your agency's specific thresholds for compliance.

• Automated data integration from CAD, RMS, PCR, and more
• Deep incident analysis across all relevant dimensions
• Contract compliance reporting ready when you need it
• Single source of truth eliminates conflicting data from multiple systems